The following document contains the policies and practices of FlightReps and the employees of FlightReps.com in relation to the information collected during the business with the customers and clients visiting to the website of FlightReps.com. With this document, our endeavor is to provide transparency to our customers in relation to the how information provided to us is used when a user/customer visit to the website or contact us in person. By browsing through the website, the user acknowledges as well as agrees to the following privacy policies and Terms & Conditions:

We at FlightReps.com use the responsive billing information system (including name of the card holder, card number and expiry date) to complete the purchase of the services and products. Apart from the billing information, there are certain other information used in the following manner:

• To communicate in relation to your booking status
• To provide all the necessary details about the product and services you enquired.
• To provide travel confirmation details and updates in the process.
• To manage the account and billing details with travel notifications.
• To answer the queries and concerned raised by you.
• To communicate with you in general about your experience so far.
• To collect information about your interest on the product and services we offer.
• To update you with our latest offers and updates that probably interest you.
• To improve the overall experience between FlightReps.com and the customer.
• To reward the customers during our special reward and recognition program.
• To take your feedback and other details during our surveys.
• To resolve any troubleshoot, dispute, fee collection and other problems.
• To prevent any potential illegal activities.
• TO enforce the terms and conditions of Use of the Website.

Information provided by you during the usage of the website or while doing business with us may share with the following:

• Travel suppliers such as airlines, hotel chains, resort properties, car rental service providers, transfer providers and other entities involved during your travel after booking the respective package with us. During these information transfer, the only details required to fulfill the travel reservation or communicate with the customer in case of emergency or update about the travel are shared. However, FlightReps.com shall not be held liable for any misuse of the information from the travel service providers whose product/services are purchased by the user through FlightReps.com.
• Certain information are shared with the third-party service providers including but not limited to the fraud prevention department, marketing department, customer service department and credit card processing department. The information shared with the respective departments are necessary as they require these details in order to perform their functions and are strictly forbidden by the law to share the information of the customer for any other reason.
• Business partners associated with the FlightReps.com can also access some of the information shared by the customer. The customer/user can identify the involvement of the third-party business partner as you can see the name/logo of the third party with us on the concerned platform. Please note, FlightReps.com has no control over the privacy policy of the business partners and request you to strictly evaluate the concerned business partner's privacy policy prior to sharing any information.
• During the intervention of law enforcement departments and under the order of the court to exercise our legal rights and duties, information can be shared with the concerned authorities. In such circumstances, FlightReps.com reserves the right to waive any legal obligation against the sharing of data.
• Information can be shared with the legal department in order to prevent or investigate any illegal or suspected illegal activity and to safeguard FlightReps.com and its entities, partners, affiliates and employees.
• Certain information can become accessible in case of corporate transitions including but not limited to merger, consolidation, asset sale and divestiture.
• At times, certain information including but not limited to number of visitors on the website, people booked their travel with us and other details can be shared with the advertisers, investors and other entities that can bring business to the company can be shared. Such information doesn't contain any personal information of the user and are solely used to create appealing and trustworthy content for the user.

• Customers have the rights to provide us the information that are deemed necessary to provide in order to complete the purchase or query of the respective travel service served by the FlightReps.com.
• Customers reserve the rights to not to disclose personal information that are probably required to complete the travel purchase or to participate in certain offers and marketing campaigns designed for the greater good of the customer.
• Customers can access all kinds of personal details and information provided by us and have the right to delete or change the information we have securely saved with us any time b simply requesting us.
• Certain information obtained by us are stored in our system for a very long time in order to safeguard FlightReps.com for any future legal dispute or concern that involves legal proceedings.

In order to provide maximum satisfaction and trust about using the website of FlightReps.com whilst making a purchase or enquiring about a certain deal of product/service, we have implemented a levels of safety and security protocols on administrative, technical and physical front that can provide maximum confidence to the user of the website to trust with the information provide to us. For an instance, only authorized employees under strict monitoring can access the personal information for a certain business related purpose and cannot use the stored information otherwise. Furthermore, the website uses encrypted transmission of data when a customer uses the website to make a purchase of services/products from us or enquire about a certain service and is not disclosed to any physical person in any level. Additionally, there are certain number of firewalls installed in order to prevent any sort of cyber or physical intrusion in the server where all the information are stored and avoid any unauthorized access to these information provided by the customers.

There are certain areas where the links that can lead to other websites are available on FlightReps.com. While these websites are working side by side to provide maximum satisfaction and perfect user experience and give us better options to serve our customers, FlightReps.com has no control over the privacy policies of the respective websites. Hence, the use of these websites shall be accessed on the sole discretion of the customers and information shared on these websites are not covered by the privacy policy of FlightReps.com.

During anytime during the business with the customer, FlightReps.com have never and will never ask for credit card information or banking information such as card number, login ID and password in an insecure email or phone call communication. All sorts of communications initiated from FlightReps.com are authorized only to answer the query submitted by the visitor or to give an update on the development of the reservations made through us. FlightReps.com do not allow or encourage identity theft or phishing and consider these issues as a major concern. While safeguarding the information provided by the customer is our top priority, we recommend the users to avoid such communications at all cost and if there is any incident come across to you, we request you to kindly notify FlightReps.com or visit On Guard Online at www.consumer.ftc.gov/topics/identity-theft , or the Federal Trade Commission at www.consumer.ftc.gov/articles/0038-spam.